Welcome to ToonPoka!

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how ToonPoka collects, uses, and safeguards your data when you visit our website. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you register, place an order, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
Usage Information: We collect data on how you use our website, such as pages viewed, links clicked, and browsing history.
Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information for various purposes:

To Process Orders: Manage and fulfill your orders, including sending order confirmations and delivery updates.
To Improve Our Services: Analyze usage data to enhance our website’s functionality and user experience.
To Communicate: Respond to your inquiries, provide customer support, and send you promotional materials if you’ve opted in.
To Personalize Experience: Customize your website experience and show you products of interest.

3. How We Protect Your Information

We implement security measures to safeguard your data:

Encryption: SSL encryption to protect data during transmission.
Access Controls: Limited access to your personal information to authorized personnel only.
Data Security: Regular updates and audits of our security practices.

4. Sharing Your Information

We do not sell or trade your personal information. We may share data in the following situations:

Service Providers: With third-party providers who assist with website operations, payment processing, and order fulfillment.
Legal Requirements: When required by law or to respond to legal processes.

5. Your Rights

You have rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.
Deletion: Request the deletion of your personal information.
Objection and Restriction: Object to or request restrictions on the processing of your data.
Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, contact us at hello@toonpoka.com.

6. Cookies

We use cookies to enhance your experience:

Purpose of Cookies: Save preferences, track advertisements, and compile aggregate data about site traffic and interactions.
Managing Cookies: You can manage cookie settings through your browser. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date. Please review this policy regularly.

8. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@toonpoka.com
Phone: +880 1894-632263
Address: ToonPoka, Moghbazar, Dhaka

By using our website, you consent to our Privacy Policy. Thank you for trusting ToonPoka with your personal information.